Q: Can your platform integrate with Vivint, NRG, or similar enterprise systems via API?
Yes, the Xoxoday customer rewards platform supports robust API integrations with platforms like Salesforce, PunchOut, ERP, and Point-of-Sale systems. Custom API connections can also be developed to meet specific system requirements, including those of platforms like Vivint or NRG.
Q: Can businesses access the reward catalog via API and onboard new vendors?
Businesses using the Xoxoday reward marketplace can access the full product catalog via secure APIs. These APIs allow for custom configurations and selective catalog displays. While catalog access is API-driven, onboarding new vendors is managed through the backend to ensure quality control, compliance, and proper integration with the platform.
Q: Is it possible to fetch real-time product availability, pricing, and promotions?
Yes. Xoxoday’s API suite supports real-time data retrieval on product inventory, pricing updates, and time-sensitive promotional offers. This ensures customers always view the latest catalog information, enhancing trust and driving higher engagement across the Xoxoday gift card solution.
Q: How does the platform manage synchronization of product inventory and redemption options?
The Xoxoday customer incentive software supports real-time synchronization of product inventory and redemption configurations. Businesses can manage digital vouchers, merchandise stock, and availability statuses seamlessly, ensuring accurate catalog experiences for all users.
Q: How can the Xoxoday reward marketplace integrate with an existing loyalty management system (LMS) to enable point-based redemptions and earnings?
The Xoxoday reward marketplace can be seamlessly integrated with any existing loyalty management system to support both points redemption and earnings. For redemptions, the platform facilitates real-time access to user point balances, updates, and redemptions via APIs.
For point earnings, transactional data can be securely shared with the loyalty engine, enabling it to allocate reward points based on purchases made through the marketplace. This integration empowers businesses to deliver a cohesive loyalty experience across all user touchpoints.
Q: Can the Xoxoday gift card marketplace enable cross-vertical points accumulation across telecom, fintech, and travel purchases?
Yes, the Xoxoday gift card marketplace supports cross-vertical use cases by sharing detailed transaction data via APIs. This data can be utilized by a central loyalty engine to accumulate and manage points from purchases made across different verticals such as telecom, fintech, and travel. The system is flexible and API-first, allowing easy integration with diverse business models.
Q: Is it possible for vendors and partners to manage their listings and fulfillment through the Xoxoday customer rewards platform?
Yes, the Xoxoday customer rewards platform offers partners and vendors access to a dedicated admin portal. Through this portal, partners can manage their product catalogs, update pricing, configure shipping or digital delivery options, and handle fulfillment processes. This self-service capability enables better autonomy and faster go-to-market execution for suppliers while maintaining full visibility and control within the marketplace ecosystem.