Storefront: A Global Reward Marketplace
Q: Does the solution allow users to access international airport lounges with comfort amenities?
Yes, the Xoxoday rewards catalog includes access to a worldwide network of airport lounges. Users can redeem their points to enjoy premium airport lounge experiences, which include Wi-Fi, refreshments, relaxation areas, and other business traveler amenities.
Q: How does the marketplace support product discovery and filtering for customers?
The Xoxoday gift card marketplace includes intuitive search and filter functionalities that empower customers to browse by category, product type, point eligibility, and preferences. This streamlined navigation enhances the overall user experience, helping users find exactly what they’re looking for across a diverse range of digital and physical reward options. The AI copilot further helps customers with insightful product recommendations and queries
Q: Is travel insurance included for scenarios like cancellations, lost baggage, or medical emergencies?
The travel insurance is generally included in the booking you make via our partners. We also provide an option to choose an insurance from our options while booking.
Q: Does the rewards catalog include access to exclusive loyalty programs or premium services such as hotel memberships, concierge benefits, or streaming subscriptions like Netflix or Spotify?
Yes, the Xoxoday reward marketplace includes premium experiences such as hotel loyalty memberships (e.g., IHG, Hilton Honors, Radisson Rewards) and global subscription services such as Netflix, Spotify, and Amazon Prime. Availability may vary by region, and we continue to expand our catalog based on geographic feasibility. Clients will be notified when new options become available in their local reward environment.
Q: Can users access benefits like priority boarding on flights as part of their rewards program?
These benefits are generally handled directly by airlines to ensure personalized service. However, the platform provides an option to redeem on airmiles to upgrade your bookings.
Q: Is it possible to offer baggage check-in with no additional charges through the rewards system?
At present, complimentary baggage check-in benefits are not available in the Xoxoday gift card marketplace. Airlines often handle such privileges directly to maintain control over customer service standards.
Q: What closed-loop gift card partners are available, and can new partners be added to the catalog?
The Xoxoday rewards, incentives, and payout platform provides access to one of the world’s most comprehensive closed-loop gift card networks via its AI-powered global rewards marketplace. These merchant-specific cards are redeemable exclusively with the issuing brand, making them ideal for targeted reward experiences.
Availability of Closed-loop Gift Cards
Clients benefit from:
• 10,000+ brand-specific gift card options
• Coverage in 100+ countries
• 30+ major reward categories to meet diverse user needs
Top Closed-loop Gift Card Categories
• Retail & Shopping (e.g., Amazon, Walmart, Flipkart)
• Dining & Food Delivery (e.g., Starbucks, Uber Eats, Swiggy)
• Travel & Hospitality (e.g., Airbnb, Booking.com)
• Entertainment & Gaming (e.g., Netflix, Spotify, Xbox, Steam)
• Fashion & Lifestyle (e.g., Nike, H&M, Sephora)
• Digital Subscriptions & Utilities (e.g., Google Play, Apple, mobile top-ups)
• Charity & Donations (1000+ nonprofit options)
• Financial Products (e.g., Visa/Mastercard prepaid cards)
Custom Catalog Additions
Clients can request new closed-loop gift card partners during onboarding or later via customer support. The Xoxoday team evaluates requests based on:
• Regional demand and popularity
• Brand integration and compliance
• Procurement and fulfillment feasibility
If approved, new partners can be added to the client’s private catalog or made available platform-wide based on relevance and viability.
Q: What types of gift cards are available, and are there any limits on the retailers or brands offered—including specific brands like Amazon, Walmart, Target, or Kroger?
The Xoxoday rewards marketplace offers both digital and physical gift cards to meet the diverse needs of businesses and recipients globally.
Card Types Offered:
• Digital Gift Cards: Delivered instantly via email, SMS, or WhatsApp, ideal for scalable campaigns.
• Physical Gift Cards: Available in bulk or individually, suitable for events or regions with limited digital adoption.
Catalog Scale and Customization:
• Access to 10M+ reward options across 30+ categories in 100+ countries.
• No upper limits on the number or type of brands; supports 50,000+ daily transactions.
• Businesses can customize catalogs by geography, audience segment, redemption value, or campaign purpose.
Popular Global Brands Included:
• Amazon, Walmart, Target, Kroger
• 21,000+ other trusted global and local brands, regularly updated for relevance and seasonal promotions.
This extensive offering ensures global scale, personalization, and seamless reward delivery.
Q: Is it possible to provide users access to premium lifestyle benefits such as private events and invitation-only memberships through the platform?
The platform can support premium experiences like invite-only memberships and private events. These are offered based on client demand, subject to third-party approvals and potential additional costs, enabling high-value, exclusive loyalty and recognition programs.
Q: Does the platform offer an online catalog for departments to order gift cards with workflow approval?
Yes, the Xoxoday rewards, incentives, and payout platform provides an online catalog accessible to departments for ordering gift cards. Workflow approval can be configured to ensure that requests follow internal governance policies. The catalog includes the same comprehensive closed-loop gift card options, covering 30+ categories in 100+ countries, and supports custom partner additions as needed.
Q: What product categories are supported in the Xoxoday reward marketplace?
The Xoxoday reward marketplace supports a comprehensive range of redemption categories to suit diverse business needs. These include:
• Digital vouchers such as gift cards across retail, dining, travel, wellness, and more
• Prepaid digital cards from major card issuers, available across geographies
• Digital services including subscriptions, mobile top-ups, and digital utilities
• Branded merchandise spanning electronics, fashion, lifestyle products, and more
• OEM products such as accessories, gadgets, and device-related tools
All these categories are part of the standard catalog offering in the Xoxoday gift card marketplace, covering 30+ categories in 100+ countries.
Q: Does the platform include an integrated e-commerce portal with a multi-brand catalog for voucher redemption?
The Xoxoday reward marketplace features a fully integrated digital rewards catalog, offering a wide portfolio of multi-brand vouchers. End users can redeem rewards from a curated selection of e-vouchers and gift cards across 30+ categories, including travel, food, lifestyle, and more. This comprehensive and user-friendly interface ensures an intuitive redemption journey. Explore the catalog: https://stores.xoxoday.com/marketplace/rewards-api-catalogue
Q: Does the system support currency conversion for international users during loyalty redemption or payments?
Yes, the Xoxoday gift card marketplace includes a built-in currency conversion feature. Loyalty points and payments are automatically converted to the user's local currency based on real-time exchange rates, ensuring seamless global reward fulfillment and user convenience.
Q: Can users search for rewards by merchant, product attributes, or save favorites?
Yes, users can filter rewards by merchant, product type, keywords, location, price, and popularity. They can also mark favorites and view results based on those preferences, making catalog navigation simple and efficient.
Q: How do you distinguish yourself from the competition?
We differentiate through the breadth, flexibility, and global scale of our digital reward infrastructure. Key points include:
• 1M+ reward options across 100+ countries
• Multiple delivery modes: email, SMS, API, and storefront
• Customizable storefronts and branded experiences
• Multi-lingual, multi-currency rewards catalog
• Data privacy and regional deployment
• Value for money and low total cost of ownership
• Dedicated enterprise support with SLAs
Q: Can members redeem their points for airline loyalty programs like airmiles and Airpoints?
Xoxoday rewards marketplace supports a wide array of global airline loyalty programs for airmiles and airpoints.
Q: Can clients onboard and manage their own vendors and partners to distribute digital rewards?
Yes. The Xoxoday customer rewards platform supports custom vendor onboarding and partner management. The platform allows you to add products from your vendors.