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User Management

Learn about user management and the specific privileges of Super Admins and Admins, including the Maker–Checker workflow for secure configuration changes.

Adding Admins

You can invite your colleagues by adding either a super admin or an admin to co-manage your Xoxoday Plum account.

  • Super Admins: Have comprehensive power and control over the account.

  • Admins: Have operational controls and restricted access to sensitive configurations.

📘 Information

By default, when you signup for Xoxoday Plum, you'll be a super admin. Super admins in Plum have all controls, while Admin users have limited controls.

Maker–Checker Governance: To ensure data integrity, all critical changes to catalogs and campaigns follow a Maker–Checker workflow. While an admin can be assigned both roles, self-approval is strictly prohibited.

Admin versus Super Admin Privileges

Super admins have full control, while admins have limited access as detailed below:

Feature

Super Admin

Admin

Recharge Company Account

Yes

No

Withdrawal Limit

Unlimited

Restricted by Threshold

Access to Reports

All

Self-reports only; Company-level restricted

Maker–Checker Capabilities

Can be Maker or Checker

Can be Maker or Checker

Add/Remove Admins

Yes

No

Set Threshold Limit for Admins

Yes

No

View All Accounts/Thresholds

Yes

No

Self-Approval

No

No

Send Xoxo Points/Codes/Links

Yes

Yes

Create/Modify/Use Campaigns

Yes

Use existing campaigns; Cannot create new

Access to Plum Pro

Yes

Distribute brand vouchers

Edit Company Details

Yes

No

Feedback or Questions: Reach out to [email protected].


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