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User Management

Learn about user management and the specific privileges of Super Admins and Admins, including the Maker–Checker workflow for secure configuration changes.

Updated over 3 weeks ago

Adding Admins

You can invite your colleagues by adding either a super admin or an admin to co-manage your Xoxoday Plum account.

  • Super Admins: Have comprehensive power and control over the account.

  • Admins: Have operational controls and restricted access to sensitive configurations.

📘 Information

By default, when you signup for Xoxoday Plum, you'll be a super admin. Super admins in Plum have all controls, while Admin users have limited controls.

Maker–Checker Governance: To ensure data integrity, all critical changes to catalogs and campaigns follow a Maker–Checker workflow. While an admin can be assigned both roles, self-approval is strictly prohibited.

Admin versus Super Admin Privileges

Super admins have full control, while admins have limited access as detailed below:

Feature

Super Admin

Admin

Recharge Company Account

Yes

No

Withdrawal Limit

Unlimited

Restricted by Threshold

Access to Reports

All

Self-reports only; Company-level restricted

Maker–Checker Capabilities

Can be Maker or Checker

Can be Maker or Checker

Add/Remove Admins

Yes

No

Set Threshold Limit for Admins

Yes

No

View All Accounts/Thresholds

Yes

No

Self-Approval

No

No

Send Xoxo Points/Codes/Links

Yes

Yes

Create/Modify/Use Campaigns

Yes

Use existing campaigns; Cannot create new

Access to Plum Pro

Yes

Distribute brand vouchers

Edit Company Details

Yes

No


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