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Duplicate or Disable a campaign

Learn how to edit, delete or disable a campaign

Updated over 3 weeks ago

The Campaign Duplication feature is designed to help you save time and effort by easily creating new campaigns based on existing ones. Whether you're working with Reward Codes or Reward Links, you can now duplicate any campaign in just a few clicks.

What is Campaign Duplication?

Instead of starting from scratch every time you want to run a similar campaign, you can now duplicate an existing one. This copies all the settings and configurations of the original campaign, allowing you to make only the necessary changes.

Where to Find This Feature

You can access the duplication feature from the Campaigns section under Settings.

Duplicating a campaign

Step 1: Navigate to Settings > Campaigns.

Step 2: Choose between:

  • Reward Codes Campaigns

  • Reward Link Campaigns

Step 3: Each campaign is listed with a three-dot menu (⋮) on the right.

Step 4: Click on the three dots to open more options.

Step 5: You’ll now see “Duplicate Campaign” in the menu.

Step 6: You can change the campaign name if required and customize the campaign according to your needs.

  • Title: Duplicate Campaign

  • Field: Enter the new campaign name
    (Default: “Copy of {{Original Campaign Name}}”)

  • You can rename the campaign or keep the default.

Step 7: Click "Customize Your Communications" to proceed. You will be prompted to customize the email template. Once done, click "Create".

What’s Duplicated?

When you duplicate a campaign, the following elements are copied:

  • Campaign settings

  • Rules and configurations

  • Templates and assets (if applicable)

The new campaign is created in a draft/inactive state, so you can review and activate it when ready.

Tips & Best Practices

  • Use this feature to run recurring campaigns with similar setups.

  • Rename duplicated campaigns clearly to avoid confusion.

  • Review and adjust expiry dates, reward quantities, and other variables before activating.

Disabling a Campaign

Step 1: Go to Campaigns and click on Reward Code or Reward Link tab.
Step 2: Find the campaign you want to pause.
Step 3: Click the three-dot menu next to it.


Step 4: Select Disable.
Step 5: In the confirmation pop-up, click Yes, Disable.

✅ Done—the campaign is now paused.

Reach out to [email protected] in case of any query or feedback.

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